Privacy Policy

Tongxiang City Chongfu Shijing Software Development Service Department

Last updated: June 5, 2026

Welcome to HaoTok AI ("we", "us", or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our API services and website (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms, please do not use our Service.

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

• Email address
• Account username
• Password (encrypted)
• Profile information you provide

1.2 API Usage Data

When you use our API services, we collect:

• API requests and response metadata
• Usage statistics and token counts
• Timestamps and frequency of requests
• IP addresses for security and rate limiting

1.3 Payment Information

When you make payments, we collect:

• Transaction history (stored securely)
• Payment method information (processed by our payment providers)

Important: We do not store full credit card numbers. All payment processing is handled by authorized payment processors.

2. How We Use Your Information

We use the collected information for:

• Providing and maintaining our Service
• Processing transactions and managing your account
• Monitoring and analyzing usage, trends, and service performance
• Detecting, investigating, and preventing fraudulent transactions and security issues
• Sending technical notices, updates, and support messages
• Responding to your comments and questions
• Improving our products and services
• Complying with legal obligations

3. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure development practices

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following situations:

• With Service Providers: We may share information with third-party vendors who provide services on our behalf (payment processing, data analysis, etc.)
• For Legal Reasons: We may disclose information if required by law or in response to valid requests by public authorities.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition.
• With Your Consent: We may disclose your information for any other purpose with your consent.

6. API Request Data

Important notice about your API requests:

• We do not permanently store the content of your API prompts or responses
• Request content may be temporarily cached for performance optimization
• We do not use your API request content to train our own models
• Your requests are forwarded to the respective AI model providers according to their terms of service

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Export your account data
• Close your account

To exercise these rights, please contact us at yang610812336@qq.com.

8. Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser.

9. Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Service, you consent to such transfers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: yang610812336@qq.com
• By mail: Tongxiang City Chongfu Shijing Software Development Service Department, Chongfu Town, Tongxiang City, Jiaxing, Zhejiang Province, China

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